Frequently Asked Questions

If you didn’t find an answer here, email us at

Where can I find more information and documentation?

In our Docs section, you will find a complete guide including all our supported platforms and players. If you need more help, please don’t hesitate to email us

How much time do I need to complete an Integration?

We made it simple. Usually, you can complete the integration in just minutes. For certain platforms you will need to integrate our SDKs. We offer full integration support to ensure that things are working smoothly.

Where can I see the performance of PolyNet?

Once you have a trial or production account, you will have full access to the PolyNet dashboard and global connections map. Access the info to complete your integration, begin testing and review results in real time. The dashboard includes metrics at both the account and individual stream levels.

Is there a cost to test PolyNet?

No! We offer free unlimited testing for 30 days.